License Servers Unavailable on February 1

26 Jan, 2024

The NAS license servers will be patched on Thursday, February 1 from 9:00 a.m. to 6:00 p.m. (Pacific Time) to facilitate installation of critical patches. The service is not expected to be unavailable at any point during this maintenance window, but it is possible, as it has happened in the past.

If the service becomes unavailable during the maintenance window, NAS User Services will send an urgent email to users. If this happens, then running jobs which rely on the following software products may begin to fail:

  • Fieldview
  • IDL
  • Mathematica
  • MATLAB
  • Pointwise
  • Tecplot
  • Totalview

We apologize for any impact this may have on your work. If you have any questions or need more information, please contact the Control Room at (800) 331-8737, (650) 604-4444, or  support@nas.nasa.gov.

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