High-End Computing Capability
Computing power to answer NASA's complex science and engineering questions
HECC User Outreach
Helping scientific and engineering users make the most of their valuable time on HECC systems is the most important part of our work.
HECC support experts reach out to users in various ways to make this happen, and gather feedback to better understand your requirements and to continually update and improve our supercomputing environment.
User Tours
Representatives from our support teams met with many of you virtually this year to review available services, gather suggestions for how we can improve those services, and answer your individual questions.
User Surveys
Periodic surveys help us understand which HECC service areas you consider most important and determine what actions to take to improve our support and supercomputing capabilities.
- Get key results of the 2025 user survey
- Get key results of the 2023 user survey
- Get key results of the 2021 user survey
- Get key results of the 2019 user survey
- Get key results of the 2017 user survey
- Get key results of the 2015 user survey
Training Sessions
From time to time, HECC experts conduct live user training webinars covering basic and advanced techniques to help you navigate the HECC environment and use available tools efficiently and effectively.
- See our webinar archive and download recorded presentations
As always, we are available 24x7 to answer your questions or concerns. Please send email to support@nas.nasa.gov or call 1‑800‑331‑8737 or 1‑650‑604‑4444.
Quick Links
- News
- User Documentation
- myNAS User Portal
- System Status
- FAQ
- Get Accounts
- New User Orientation
- Training Webinars
Can't find what you're looking for? NAS User Support is available 24x7x365:
(800) 331-8737
(650) 604-4444
support@nas.nasa.gov
