Update: Significant Problems on /nobackupp2 Resolved

27 Sep, 2018

The /nobackupp2 filesystem has returned to its expected operation and performance. A configuration change in our InfiniBand network resolved the issue.

Unfortunately in the process of troubleshooting the issue, a number of PBS jobs were terminated, particularly on Electra. If your job(s) were affected and you resubmit, please let us know so we can increase priority for the replacement job(s).

We apologize again for the inconvenience. Please contact us with any questions at (800) 331-8737, (650) 604-4444, or support@nas.nasa.gov.

Original notification

The /nobackupp2 filesystem is experiencing significant problems, and our team is actively troubleshooting the issue.

Both interactive response and batch jobs may be affected. The severity of the impact on your batch job may depend on how your job accesses /nobackupp2.

We do not yet have am estimate for when the problem will be resolved, and will provide an update when we have more information or when the issue is fixed.

We know these problems can be disruptive to your work. If you have any questions, please contact the Control Room at (800) 331-8737, (650) 604-4444, or support@nas.nasa.gov.

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