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HECC Home / Support Home / KB Home / News / 2020 / Reboot of SUP/Shift Manager System Scheduled for May 6

Reboot of SUP/Shift Manager System Scheduled for May 6

04 May, 2020

The Secure Unattended Proxy (SUP)/Shift manager system will be rebooted on Wednesday, May 6 at 4:00 p.m. (Pacific Time) to complete some required updates.

SUP/Shift functionality will be unavailable for around 5 minutes. Existing connections through the SUP will be terminated, so any manual transfers running (via commands like scp and rsync) will need to be rerun. Existing Shift transfers should recover automatically.

If you have any questions, please contact the Control Room at (800) 331-8737, (650) 604-4444, or support@nas.nasa.gov.
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