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HECC Home / Support Home / KB Home / News / 2020 / Failed Jobs on Electra

Failed Jobs on Electra

29 Aug, 2020

Electra is experiencing a problem and our system administrators are working on resolving the issue.

Some jobs may have failed during this time. With many nodes down, jobs running last night failed.

If you have a job affected by this outage, please reach out to us for a refund and/or priority increase.

Watch for another notification once the problem has been resolved.

We apologize for any inconvenience. If you have any questions or concerns, please send email to support@nas.nasa.govor call 1-800-331-8737 or 1-650-604-4444.
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