The annual NAS facility maintenance is complete and all systems are available.

If you have any questions, please contact the Control Room at (800) 331‑8737, (650) 604‑4444, or support@nas.nasa.gov.

Previous Notification

Annual NAS facility maintenance is scheduled to take place from Wednesday, July 19, 2023 at 6:00 a.m. through Tuesday, July 25, 2023 at 11:59 p.m. (Pacific Time).

All systems within the HECC enclave, including compute systems, the Lou mass storage system, network connections, and all filesystems, will be unavailable during this time. The PBS job scheduler will not start any jobs that are projected to end after the shutdown begins. For helpful information, see the Knowledge Base article Running Jobs Before Dedicated Time.

Note: On Saturday, July 22 from 6:00 a.m. to 5:00 p.m. (Pacific Time) there will be no power to the NAS facility. During this time, email and phone communications to the Control Room will be unavailable. Email communications may continue to be unavailable through Sunday, July 23.

If you have any questions or concerns, please contact the Control Room at (800) 331‑8737, (650) 604‑4444, or support@nas.nasa.gov (before 5:00 p.m. on July 20).

Original Notification on June 7:

The annual NAS facility maintenance is tentatively scheduled to take place from Wednesday, July 19, 2023 at 6:00 a.m. through Tuesday, July 25, 2023 at 11:59 p.m. (Pacific Time).  

All systems within the HECC enclave, including compute systems, the Lou mass storage system, network connections, and all filesystems, will be unavailable during this time.

The PBS job scheduler will not start any jobs that are projected to end after the shutdown begins. For helpful information, see the Knowledge Base article Running Jobs Before Dedicated Time.

More information will be provided once the dates are finalized. If you have any questions or concerns, please contact the Control Room at (800) 331‑8737, (650) 604‑4444, or support@nas.nasa.gov.