Lou Downtime Scheduled for April 15

13 Apr, 2026

The Lou mass storage system will be unavailable on April 15, 2026 from 9:00 a.m. to 5:00 p.m. (Pacific) to facilitate network infrastructure changes. During this time, you will not be able to transfer data to or from Lou. There should be no impact to any other NAS systems.

If you have any questions or need assistance please contact the Control Room at (800) 331-8737, (650) 604-4444, or support@nas.nasa.gov.

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General User Assistance

Security

  • Report security issues 24x7x365
  • Toll-free: 1-877-NASA-SEC (1-877-627-2732)
  • E-mail: soc@nasa.gov

User Documentation

High-End Computing Capability (HECC) Portfolio Office

NASA High-End Computing Program

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Our goal is furnish all the information you need to efficiently and effectively use the HECC resources needed for your NASA computational projects.

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