WHAT: RSA SecurID Token PINs changing to 8 alphanumeric characters
WHEN: 5:00 a.m. PDT, Tuesday November 1st
NAS will be changing RSA SecurID token PINs to 8 alphanumeric characters. If you do not already have an 8-character PIN that complies with the new requirement, your token will be set to "new PIN mode" and you will be required to set up an 8-character PIN, the first time you log in after the change. Your new PIN must be exactly 8 characters in length, using a combination of numbers and letters, at least one letter and one number; letters are not case-sensitive. No special characters are allowed (I .e. !, $ @).
Remember, if you already have an 8-character PIN that complies with the new requirement, this will not affect you.
For additional information, see also:
Enabling Your SecurID Fob and First-Time Login
Common Login Failures or Issues
If you have any questions or need further assistance, please contact the Control Room at 800-331-8737, or support@nas.nasa.gov.