HECC User Support

Whether you're a new user or a veteran of the NAS environment, the links below provide more help you need to run your computational jobs.

User Support Menu: A snapshot of the types of services you can request at no charge.
News & Announcements: Important user information on upcoming deadlines, system changes, scheduled downtime, and more.
Updates on Issues: Up-to-date status on progress toward solutions to known technical issues.
FAQ: Quick answers to real questions by real users, with links to additional details.
System Status: Live information to quickly get detailed picture of system usage and availability, network status, and more.
New User Orientation: A short introduction to the supercomputing environment, with all the basics you need to know to get started on running your jobs, and storing data.
Knowledge Base: Includes user policies, FAQs, and links to articles on advanced technical information and methods.
User Training: Lists upcoming web-based user training sessions (webinars), with instructions for participation; includes links to past webinar recordings and presentations.
Policies: Important policies, responsibilities, and guidelines related to using HECC resources.
Downloads: A small but growing collection of documents, forms, and software files for you to download, paste, and modify as needed.

Our goal is furnish all the information you need to efficiently and effectively use the HECC resources needed for your NASA computational projects.

We welcome your input on features and topics that you would like to see included on this website.

Please send us email with your wish list and other feedback.

High-End Computing Capability