High-End Computing Capability
Computing power to answer NASA's complex science and engineering questions
Getting an Account (Phase II)
Follow the simple steps below to get your account on HECC systems, after you receive an allocation of computing time and have been assigned a group identification number (GID). If you have not yet requested and received an allocation and GID, please go back to Phase I, Requesting an Allocation.
1. Complete a NAS Account Request Form
- Account Request (PDF - 90 KB)
- Account Request (DOCX - 144 KB)
Make sure to:
- Indicate your contract number.
- Print the last page of the form, NAS Acceptable Use Agreement.
- Sign, date and obtain PI or mission representative signature.
2. Submit a NAS Account Request Form
Submit your form by either U.S. mail or fax:
- Mail:
- NASA Ames Research Center
- NAS Account Administration, Mail Stop 258-6
- Bldg. N258, Rm. 226
- P.O. Box 1
- Moffett Field, CA 94035-0001
- Fax:
- (650) 604-1777
Once received, NAS User Services will process your request and contact you with additional instructions for proceeding to the next step.
3. Complete NASA’s mandatory Annual Information Security Awareness Training
Note that returning users must also complete this training, as it is an annual requirement.
Within one week of completing the security training, you will receive an RSA SecurID fob via the U.S. Postal Service or Federal Express. The fob is required for two-factor authentication login to NAS supercomputers.
4. Activate Your SecureID Fob
Once you have received your fob, contact the NAS Control Room at (800) 331-8737, (650) 604-4444, support@nas.nasa.gov to get it activated and obtain instructions on how to log in to the systems. Instructions are also mailed with the fobs and can also be found online; see RSA SecurID Fobs.
If you need further assistance at any point in the process, please contact the NAS Control Room 24x7x365: (800) 331-8737, (650) 604-4444, support@nas.nasa.gov.
User Quick Links
Can't find what you're looking for? NAS Control Room staff are available 24x7x365: (800) 331-8737, (650) 604-4444, support@nas.nasa.gov
